M E D I T H O U G H T

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Welcome to Medi Thoughts LTD Email: info@medithoughts.com Opening Hours: Mon - Fri, 9AM - 6PM

Privacy Policy

Service Details

Privacy Policy

MediThoughts Ltd
Website: MediThoughts
Last Updated: October 12, 2025


Introduction

MediThoughts Ltd (“MediThoughts”, “we”, or “us”) is a private limited company with offices at:

📍 India Office: Sector - 5, Dwarka, New Delhi - 110059, India
📍 Corporate Head Office: 33 Main Rd, Romford, Essex RM1 3DL, United Kingdom

We are part of the MediThoughts Worldwide Group of Companies.

This Privacy Policy explains how we collect, use, store, and protect your personal information (“Panelist”, “you”, or “your”) when you join our online panel, participate in surveys, or use our panelist website.


Contents

  1. Why We Collect Your Information

  2. Personal Data We Collect

  3. How We Use Your Information

  4. Children’s Privacy

  5. Cookies and Similar Technologies

  6. Digital Fingerprinting & Device Data

  7. Data Retention Period

  8. Data Security Measures

  9. Automated Decision-Making & Profiling

  10. Your Rights: Access, Correction, Transfer, Erasure & Complaints

  11. State Legislative Requirements (Including CCPA)

  12. Changes to This Policy


1. Why We Collect Your Information

We collect information primarily to conduct market research and invite you to relevant surveys.

Data collection is based on:

  • Contractual obligations when you register

  • Your consent when responding to surveys

  • Device data for fraud prevention, security checks, and quality control

(See our Terms & Conditions for additional details.)


2. Personal Data We Collect

We may collect the following categories of data:

  • Identification Data: Name, age, date of birth, gender

  • Contact Data: Phone number, email, postal address

  • Financial Data: Annual income, tax information

  • Work Life Data: Profession, education, training, awards

  • Device Data: IP address, device type, browser, location, advertising IDs

  • Multimedia Data: Photos, videos, or audio recordings (where applicable)

  • Special Category Data (with explicit consent): Race, ethnicity, health, political opinions, sexual orientation, etc.

We also collect passive device data via cookies (see Section 5).


3. How We Use Your Information

Your personal data is used to:

  • Invite you to relevant surveys and research projects

  • Verify your registration and maintain your account

  • Prevent fraud and ensure data quality

  • Analyze survey responses anonymously and statistically

  • Enter you into prize draws or incentive programs

  • Send newsletters, research invitations, and updates

  • Deliver rewards or products in case of product testing participation

🔒 We do not sell your information to third parties for marketing purposes.


4. Children’s Privacy

If children under 18 in your household are invited to participate, parental or guardian consent will be required before participation.


5. Cookies & Similar Technologies

By using our services, you agree to our use of cookies and similar technologies.
Cookies help us:

  • Improve user experience

  • Verify participation authenticity

  • Detect fraudulent activities

You can adjust your cookie settings via your browser at any time.
(See our full Cookies Policy on our website.)


6. Digital Fingerprinting & Device Data

We collect non-personally identifiable device information to generate a unique digital fingerprint for:

  • Fraud prevention

  • Quality assurance

  • Participation tracking

This information is pseudonymized and securely stored.


7. Data Retention Period

Data Type Retention Duration
Profile data While you are an active member
Termination requests Deleted within 7 days
Reward-related data Up to 2 years
Prize-related data Up to 3 years
Survey responses Anonymized within 12 months of project completion

8. Data Security Measures

We maintain strong data protection measures including:

  • Physical office and data center security

  • Role-based system access controls

  • Secure, encrypted internet connections (SSL/TLS)

  • Compliance with ISO 27001 and international standards

  • Regular internal and external security audits


9. Automated Decision-Making & Profiling

Certain automated systems (like sample selection or incentive allocation) may use algorithms for processing.
You have the right to request human review of such automated decisions.


10. Your Rights

You have the right to:

  • Access your personal data

  • Correct inaccuracies

  • Request deletion (“Right to be Forgotten”)

  • Transfer your data to another service provider

  • Withdraw consent for specific data uses